D&cx Portfolio Management

TIAA Jobs

Base: $59.28ph - $101.44ph; bonus/equity: not spec...
Hybrid
5+ years project management experience
Master roadmap development
Portfolio change control management
This role serves as a central steward for strategic alignment, performance management, and process optimization across the Digital & Customer Experience portfolio

Job Summary

  • This role serves as a central steward for strategic alignment, performance management, and process optimization across the Digital & Customer Experience portfolio.
  • The incumbent will develop master roadmaps that align portfolio investments with organizational priorities while overseeing portfolio change controls.
  • Candidates are expected to facilitate annual planning processes and monthly operating reviews with executive stakeholders to ensure disciplined management of scope and resources.

Matching Summary

This role serves as a central steward for strategic alignment, performance management, and process optimization across the Digital & Customer Experience portfolio.

Salary

Base: $59.28/hr - $101.44/hr; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years project management experience
  • Master roadmap development
  • Portfolio change control management
  • Executive stakeholder reporting
  • Resource allocation decisions

Nice-to-have

  • Mentoring program managers
  • Continuous improvement leadership
  • Cross-functional collaboration skills
  • Data-driven scenario planning
  • Strong relationship building

Key Requirements

  • University degree required
  • 5+ years required work experience
  • PMP, PgMP, or portfolio management certification preferred
  • Experience in digital transformation or customer experience initiatives
  • Background in financial services or regulated industries

Work Rights

Not specified

Tailored Resume

Cover Letter