Customer Banking Specialist - Strathfield

CommBank

Strathfield, Australia
Part-time (28.75 hours per week, predetermined roster)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for their Strathfield branch, where the successful candidate will engage with customers to support their banking needs and provide solutions. The role requires exceptional customer service skills, ideally within the financial services sector, and offers opportunities for career growth and community involvement

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Strathfield Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Strathfield branch, where the successful candidate will engage with customers to support their banking needs and provide solutions. The role requires exceptional customer service skills, ideally within the financial services sector, and offers opportunities for career growth and community involvement.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Korean language skills highly desirable
  • Interest in financial wellbeing
  • Act with integrity
  • See the big picture for customers

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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