Shift Lead Ft

Banfield

North Tampa, FL, US
Base: $17.57 - $22.45 hourly; bonus/equity: not sp...
On-site
Perform duties of client services coordinator
Assist practice manager
Maximize productivity and profitability
Banfield is seeking a Shift Lead for their North Tampa location, responsible for supporting hospital leadership and ensuring high-quality pet care and client service. The ideal candidate will have veterinary experience, strong leadership skills, and a commitment to preventive pet care

Job Summary

  • The role of the Shift Lead is to perform the duties of a Client Services Coordinator or Vet Assistant when not filling in or assisting the Practice Manager or Chief of Staff in guiding the team to maximize productivity and profitability of the hospital.
  • This position works with the Practice Manager and/or Chief of Staff (COS) to ensure effective communication with all clients and internal stakeholders and colleagues.
  • Banfield offers all associates a generous benefits package including 401(k), paid time off and Optimum Wellness Plans for your pets.

Matching Summary

Match Score: 85

Banfield is seeking a Shift Lead for their North Tampa location, responsible for supporting hospital leadership and ensuring high-quality pet care and client service. The ideal candidate will have veterinary experience, strong leadership skills, and a commitment to preventive pet care.

Salary

Base: $17.57 - $22.45 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental, and Vision Insurance, Generous Retirement Plans (401(k) and Roth), Paid Time Off and Holidays, Top-Tier Mental Health and Wellbeing Resources, Associate Life Insurance, Company-Paid Short- and Long-Term Disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Paid Parental Leave, Continuing Education Allowance, Back-Up Child and Elder Care & Family Support Resources, Fertility and Family Building Support, Digital Exercise Therapy, Voluntary Protection Benefits, Legal Plan, Identity Protection, Commuter Benefits, Three Free Optimum Wellness Plans for Pets, Exclusive Discounts

Skills & Requirements

Must-have

  • perform duties of client services coordinator
  • assist practice manager
  • maximize productivity and profitability
  • ensure effective communication
  • provide exceptional client service
  • resolve client issues
  • schedule associates to meet client needs
  • ensure compliance with policies
  • adhere to dress and grooming guidelines

Nice-to-have

  • believe preventive care is best
  • embrace exceptional pet experiences
  • thrive on providing exceptional client experiences

Key Requirements

  • minimum of two years of veterinary hospital experience
  • 18 years of age or older
  • available to work weekend and evening shifts
  • comfortable working in an environment with loud noise and strong smells

Work Rights

Not specified

Tailored Resume

Cover Letter