Customer Journey Expert - Product Management Ii

ING

Amsterdam, Netherlands
Not specified; not specified; not specified
Fully remote
Process design for user experience
Business lending domain expertise
Stakeholder collaboration and communication
The role involves designing processes that meet and improve user experience while adhering to regulatory, data, and risk requirements

Job Summary

  • The role involves designing processes that meet and improve user experience while adhering to regulatory, data, and risk requirements.
  • Candidates will translate bank strategy into concrete initiatives within their squad and liaise with developers to ensure business needs are met.
  • The position offers the opportunity to work on personal growth in an informal, dynamic environment with a progressive and agile way of working.

Matching Summary

The role involves designing processes that meet and improve user experience while adhering to regulatory, data, and risk requirements.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Process design for user experience
  • Business lending domain expertise
  • Stakeholder collaboration and communication
  • Data analysis and feasibility evaluation
  • Fluent in English and Dutch or French

Nice-to-have

  • Previous data management experience
  • Knowledge of business lending products
  • Entrepreneurial attitude and initiative
  • Experience with Pega Software or Sharepoint
  • Strong affinity with data analytics

Key Requirements

  • Master degree or Bachelor degree with relevant work experience
  • Fluency in English and Dutch or French required
  • Strong planning and organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter