Customer Success Manager

328

Minimum 3-5 years customer-facing experience
Experience managing high volume accounts
Proficiency with crm and customer success platforms
The role focuses on ensuring customers derive maximum value from Workday through reactive engagement and low-touch strategies

Job Summary

  • The role focuses on ensuring customers derive maximum value from Workday through reactive engagement and low-touch strategies.
  • Team members are expected to empower customers to utilize digital capabilities and AI resources for self-serve journeys.
  • Workday is a Fortune 500 company rooted in integrity, empathy, and shared enthusiasm that invests in employee growth.

Matching Summary

The role focuses on ensuring customers derive maximum value from Workday through reactive engagement and low-touch strategies.

Skills & Requirements

Must-have

  • Minimum 3-5 years customer-facing experience
  • Experience managing high volume accounts
  • Proficiency with CRM and customer success platforms

Nice-to-have

  • Functional domain expertise in Financials
  • Strong triage and prioritization skills
  • Experience with one-to-many communication channels

Key Requirements

  • Bachelor degree or equivalent work experience
  • Minimum 3 years experience for Sr Associate level
  • Minimum 5 years experience for Customer Success Manager level

Work Rights

Not specified

Tailored Resume

Cover Letter