Manager, Admin Plus Operations

sunlife.ie

Base: 80,000 - 128,000; bonus/equity: discretionar...
Hybrid
Team management in operations environment
Customer service delivery oversight
Bilingualism in french and english
You will lead and grow a high-performing administration team supporting prestigious AdminPlus clients with comprehensive benefits administration solutions

Job Summary

  • You will lead and grow a high-performing administration team supporting prestigious AdminPlus clients with comprehensive benefits administration solutions.
  • The role offers the opportunity to move along a variety of career paths with amazing networking potential and flexible benefits from day one.
  • Sun Life is recognized as a Best Workplace in Ontario and holds top-level certification for mental health at work, emphasizing employee well-being and positive culture.

Matching Summary

You will lead and grow a high-performing administration team supporting prestigious AdminPlus clients with comprehensive benefits administration solutions.

Salary

Base: 80,000 - 128,000; Bonus/Equity: Discretionary incentive plans; Benefits: Flexible benefits from day one

Skills & Requirements

Must-have

  • Team management in operations environment
  • Customer service delivery oversight
  • Bilingualism in French and English
  • Process optimization and project implementation
  • Talent development and coaching
  • Risk mitigation and resource planning

Nice-to-have

  • Background in group benefits or financial services
  • Familiarity with administration technologies
  • Strong communication and problem-solving skills
  • Inclusive and respectful work environment
  • Flexible hybrid work options

Key Requirements

  • Proven team management experience
  • Experience driving operational excellence
  • Bilingual French and English oral and written
  • Experience in hiring and performance management
  • Background in regulated environment preferred

Work Rights

Not specified

Tailored Resume

Cover Letter