Collision Center Customer Service Representative

Hendrick Chrysler Dodge Jeep Ram Collision Center (Hoover)

Hoover, Alabama, US
Answering and directing phone calls
Greeting customers
Check in cars
Responsible for answering and directing incoming phone calls, greeting customers, and working directly with collision estimators to check in cars

Job Summary

  • Responsible for answering and directing incoming phone calls, greeting customers, and working directly with collision estimators to check in cars.
  • Benefits include PAID Health insurance, 401k match, paid vacation, sick, holidays, and paid training.
  • Join a team that cares about you and is known for its great culture.

Matching Summary

Responsible for answering and directing incoming phone calls, greeting customers, and working directly with collision estimators to check in cars.

Skills & Requirements

Must-have

  • answering and directing phone calls
  • greeting customers
  • check in cars
  • organized, clean and safe work area
  • basic computer skills
  • basic Microsoft Office knowledge

Nice-to-have

  • passion for delivering best customer service
  • team that supports you
  • caring team environment
  • great culture
  • servant leadership
  • teamwork through trust & respect
  • integrity
  • commitment to customer enthusiasm
  • passion for winning
  • accountability at all levels
  • commitment to continuous improvement

Key Requirements

  • GED or High School Diploma
  • up to 3 years of experience
  • Previous Customer Service or administrative experience
  • Strong organizational skills
  • Strong interpersonal skills
  • Ability to understand and follow instructions
  • Ability to communicate effectively
  • Regular and predictable attendance
  • Ability to read and comprehend instructions
  • Ability to add, subtract, multiply and divide
  • Ability to solve practical problems

Work Rights

Not specified

Tailored Resume

Cover Letter