Coordonnateur(trice) Des Ressources Humaines, Opérations Rh / Human Resources Coordinator, Hr Operations

Pratt & Whitney Canada

Longueuil, Quebec, Canada
Servicenow case management
Employee lifecycle transactions
Data quality issue resolution
Deliver an exceptional client experience by handling inquiries via phone, email, chat, and case management in ServiceNow with accuracy and empathy

Job Summary

  • Deliver an exceptional client experience by handling inquiries via phone, email, chat, and case management in ServiceNow with accuracy and empathy.
  • Process HR transactions across the employee lifecycle (hire, mobility, compensation changes, leaves, terminations, organizational updates) accurately and in a timely manner.
  • Join a dynamic team committed to delivering a high-quality employee experience and supporting efficient HR operations.

Matching Summary

Deliver an exceptional client experience by handling inquiries via phone, email, chat, and case management in ServiceNow with accuracy and empathy.

Skills & Requirements

Must-have

  • ServiceNow case management
  • Employee lifecycle transactions
  • Data quality issue resolution
  • HR policy interpretation
  • Document HR transactions
  • Process optimization collaboration

Nice-to-have

  • Continuous improvement interest
  • Data trend identification
  • Process simplification aptitude

Key Requirements

  • 1-3 years HR operations experience
  • Bachelor's degree or equivalent experience
  • Excellent French and English communication
  • Proficiency with HR systems
  • Ability to handle sensitive information

Work Rights

Not specified

Tailored Resume

Cover Letter