Ops Sup Analyst 2 - C10 - Pune

Work From Home With CiCi

Pune, India
Record/documentation maintenance
Account maintenance
Liaison between operations staff
The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team

Job Summary

  • The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.
  • Additionally, the Ops Sup Analyst 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.
  • The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Matching Summary

The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.

Skills & Requirements

Must-have

  • record/documentation maintenance
  • account maintenance
  • liaison between operations staff
  • update help content
  • monitor work progression
  • ensure consistent team process controls

Nice-to-have

  • exceptional client experience
  • apply sound ethical judgment
  • consideration for firm's reputation

Key Requirements

  • 6-8 years relevant experience
  • Proficient in Microsoft Office
  • Ability to work under pressure
  • Self-motivated and detail oriented
  • Proven organization and time management skills
  • Demonstrated problem-solving and decision-making skills
  • Clear and concise written and verbal communication skills
  • Bachelor’s degree/University degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter