Customer Service Representative

RESMED PTY

Exceptional customer support skills
Proficiency in excel and ms office
Ability to troubleshoot technical concerns
This role is responsible for guiding customers through website tools and testing device upload processes while resolving data upload issues as they arise

Job Summary

  • This role is responsible for guiding customers through website tools and testing device upload processes while resolving data upload issues as they arise.
  • Agents support DME customers with navigating the website and troubleshooting technical concerns.
  • Joining us is more than saying 'yes' to making the world a healthier place; it’s discovering a career that’s challenging, supportive and inspiring.

Matching Summary

This role is responsible for guiding customers through website tools and testing device upload processes while resolving data upload issues as they arise.

Skills & Requirements

Must-have

  • Exceptional customer support skills
  • Proficiency in Excel and MS Office
  • Ability to troubleshoot technical concerns

Nice-to-have

  • Detail-oriented and service-focused
  • Excellent phone presence
  • Multitasking skills

Key Requirements

  • 1+ year of customer service experience
  • High school diploma
  • Knowledge of oximetry/sleep testing equipment

Work Rights

Not specified

Tailored Resume

Cover Letter