Copy Of Support Specialist

Revyse

Remote, United States
Remote
Ticket triage and queue management
Data integrity and accuracy focus
Cross-functional communication skills
Revyse is seeking a proactive and detail-oriented Support Specialist to join their remote team, focusing on enhancing customer experience within their AI-powered platform for multifamily operators. The ideal candidate will have a strong technical aptitude, exceptional problem-solving skills, and the ability to manage multiple tasks in a fast-paced environment

Job Summary

  • Revyse is an AI-powered platform helping multifamily operators manage vendor partners, contracts, and compliance to reduce financial risk.
  • The Support Specialist serves as the first line of defense for inbound tickets, ensuring efficient triage, accurate categorization, and adherence to SLA expectations.
  • This role offers a collaborative remote-forward environment where team members are trusted to take ownership and shape how the high-growth startup scales.

Matching Summary

Match Score: 85

Revyse is seeking a proactive and detail-oriented Support Specialist to join their remote team, focusing on enhancing customer experience within their AI-powered platform for multifamily operators. The ideal candidate will have a strong technical aptitude, exceptional problem-solving skills, and the ability to manage multiple tasks in a fast-paced environment.

Skills & Requirements

Must-have

  • Ticket triage and queue management
  • Data integrity and accuracy focus
  • Cross-functional communication skills

Nice-to-have

  • Multifamily domain knowledge
  • Technical aptitude in software support
  • Entrepreneurial generalist mindset

Key Requirements

  • 2+ years experience in tech support or customer service
  • Exceptional attention to detail and mathematical skills
  • Experience with helpdesk systems like Zendesk

Work Rights

Not specified

Tailored Resume

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