Identity & Access Management Operations Analyst

MUFG Oceania

$85k - $109k; not specified; not specified ph
Fully remote
Access provisioning and deprovisioning
Troubleshoot access issues
Manage ticketing system queue
The IAM Analyst will be responsible for executing access provisioning and deprovisioning, troubleshooting various access issues, and managing a ticketing system queue within SLAs

Job Summary

  • The IAM Analyst will be responsible for executing access provisioning and deprovisioning, troubleshooting various access issues, and managing a ticketing system queue within SLAs.
  • The role requires expert knowledge in operating systems like Windows, Exchange, Active Directory, SQL, and ServiceNow, with a focus on creating, maintaining, and disabling user access.
  • MUFG offers a competitive Total Rewards program including health and wellness benefits, retirement plans, educational assistance, and paid time off, with a hybrid work model of 4 days onsite and 1 day remote.

Matching Summary

The IAM Analyst will be responsible for executing access provisioning and deprovisioning, troubleshooting various access issues, and managing a ticketing system queue within SLAs.

Salary

$85k - $109k; Not specified; Not specified

Skills & Requirements

Must-have

  • Access provisioning and deprovisioning
  • Troubleshoot access issues
  • Manage ticketing system queue
  • Active Directory (AD)
  • Microsoft Exchange
  • Server and desktop operating systems

Nice-to-have

  • Collaborative team environment
  • Self-driven and proactive mindset
  • Convey technical information simply
  • Continuous improvement collaboration

Key Requirements

  • Bachelor's Degree or compensating experience
  • Three to five years queue management experience
  • Ability to learn new procedures
  • Work onsite 4 days per week

Work Rights

Not specified

Tailored Resume

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