Drive post-implementation value, deepen customer relationships, and expand platform adoption across Corporater's UK customer base
Job Summary
Drive post-implementation value, deepen customer relationships, and expand platform adoption across Corporater's UK customer base.
Own the post-implementation customer lifecycle from go-live through renewal and beyond, developing and executing tailored success plans.
Play a key role in strengthening long-term customer relationships and recurring revenue in the UK, working with leading enterprise and government organisations on mission-critical GRC and AI-enabled solutions.
Matching Summary
Drive post-implementation value, deepen customer relationships, and expand platform adoption across Corporater's UK customer base.
Skills & Requirements
Must-have
Drive adoption, retention, and expansion
Primary point of contact post go-live
Monitor platform adoption and usage trends
Identify and drive expansion opportunities
Build strong relationships with stakeholders
Support contract renewals and commercial discussions
Nice-to-have
Client-focused and consultative approach
Structured, proactive, and results-oriented
Commercially aware and identify growth opportunities
Curious and open to new technologies
Resilient and operate effectively in dynamic environment
Key Requirements
4–7 years of experience in Customer Success, Account Management, or Consulting
Bachelor’s degree in Business, Technology, or related field