Client Engagement Manager

BURBERRY (SINGAPORE) DISTRIBUTION COMPANY PTE LTD

Singapore, Singapore
Extensive luxury client engagement experience
Strong crm and database management skills
Proven track record in business development strategy
This role drives client engagement performance across Southeast Asia with a focus on retention, re-activation, and acquisition

Job Summary

  • This role drives client engagement performance across Southeast Asia with a focus on retention, re-activation, and acquisition.
  • The successful candidate will act as a regional coordinator to implement consistent customer strategies aligned with global objectives.
  • Responsibilities include managing loyalty budgets, planning sophisticated client events, and defining action plans to improve recruitment and onboarding.

Matching Summary

Match Score: 85

This role drives client engagement performance across Southeast Asia with a focus on retention, re-activation, and acquisition.

Skills & Requirements

Must-have

  • Extensive luxury client engagement experience
  • Strong CRM and database management skills
  • Proven track record in business development strategy
  • Expertise in Excel and PowerPoint reporting
  • Experience hosting clients in luxury environments

Nice-to-have

  • Project management experience
  • Knowledge of local market trends
  • Flexibility for regional travel
  • Passion for consumer trends
  • Background in hospitality or high-end retail

Key Requirements

  • Bachelor's Degree in Marketing, Business, or Engineering
  • At least 7+ years of experience in CRM or business development
  • Solid retail experience preferred

Work Rights

Not specified

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