Guest Relations Supervisor (bangkok Based)

Four Seasons Hotels & Resorts

Chiang Mai, Thailand
Guest journey management
Cross-departmental collaboration
Guest feedback and issue resolution
Four Seasons is powered by its people, fostering a culture of continuous improvement and genuine care to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and genuine care to create exceptional guest experiences.
  • The Guest Relations Supervisor will lead and manage the full guest journey, ensuring personalized and coordinated service from reservation through departure across multiple properties.
  • The role offers a competitive salary, comprehensive benefits, excellent training, and employee discounts for stays worldwide.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and genuine care to create exceptional guest experiences.

Skills & Requirements

Must-have

  • Guest journey management
  • Cross-departmental collaboration
  • Guest feedback and issue resolution
  • Promote hotel amenities
  • Revenue maximization support

Nice-to-have

  • Genuine heart and warmth
  • Local expertise
  • Creating memorable moments
  • Continuous improvement mindset

Key Requirements

  • Work authorization for the location is required
  • Experience in reservations supervision
  • Support Revenue Management activities
  • Assist Reservations department

Work Rights

Work authorization required

Tailored Resume

Cover Letter