System Support Analyst

ASX OPERATIONS PTY

Hybrid
Servicenow, jira and confluence experience
Itil, it service management
Sql, powershell, bash, python, java
ASX Operations Pty is seeking a System Support Analyst to enhance its operations and governance of products and services. The role requires at least 5 years of experience in system support, proficiency in ITIL and Service Management, and familiarity with programming languages, particularly in the financial services sector

Job Summary

  • Join ASX, a leading global securities exchange powering Australia's financial markets and a trusted market operator.
  • The role involves day-to-day support, incident management, problem identification, and issue resolution for business stakeholders.
  • ASX fosters a diverse and inclusive workplace, supporting flexible and hybrid working options.

Matching Summary

Match Score: 85

ASX Operations Pty is seeking a System Support Analyst to enhance its operations and governance of products and services. The role requires at least 5 years of experience in system support, proficiency in ITIL and Service Management, and familiarity with programming languages, particularly in the financial services sector.

Skills & Requirements

Must-have

  • ServiceNow, Jira and Confluence experience
  • ITIL, IT Service Management
  • SQL, PowerShell, Bash, Python, Java
  • Financial services domain experience
  • Stakeholder management skills

Nice-to-have

  • Website support experience
  • Salesforce experience
  • SharePoint experience
  • Artificial Intelligence experience
  • Cloud certification

Key Requirements

  • 5+ years system support analyst experience
  • ITIL certification
  • Bachelor's degree in computer science or related field
  • Legally authorized to work in Australia permanently

Work Rights

Legally authorized to work in Australia permanently

Tailored Resume

Cover Letter