Appointment Business Center Scheduler I/ii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Level i: $15.00ph; level ii: $15.26ph; benefits: y...
Fully remote
Call center environment
Excellent telephone etiquette
Strong communication skills
The University of Arkansas for Medical Sciences is seeking an Appointment Business Center Scheduler I/II, a role focused on coordinating patient appointments and providing excellent customer service in a call center environment. Candidates should have customer service experience, strong communication skills, and basic computer proficiency. This position is not remote, and various benefits are offered, including health plans and education discounts

Job Summary

  • The Appointment Business Center Scheduler answers telephones and coordinates appointments in a call center environment, playing a crucial role in supporting patient care activities.
  • UAMS offers amazing benefits and perks including Health, Holiday, Vacation and Sick Leave, Education discount, and Retirement matching.
  • The University of Arkansas is an equal opportunity institution that does not discriminate on the basis of any category or status protected by law.

Matching Summary

Match Score: 75

The University of Arkansas for Medical Sciences is seeking an Appointment Business Center Scheduler I/II, a role focused on coordinating patient appointments and providing excellent customer service in a call center environment. Candidates should have customer service experience, strong communication skills, and basic computer proficiency. This position is not remote, and various benefits are offered, including health plans and education discounts.

Salary

Level I: $15.00/hr; Level II: $15.26/hr; Benefits: Yes

Skills & Requirements

Must-have

  • Call center environment
  • Excellent telephone etiquette
  • Strong communication skills
  • Basic computer proficiency

Nice-to-have

  • Passion for excellent customer service
  • Teamwork and diversity champion
  • Collaborative healthcare organization

Key Requirements

  • High school diploma/GED
  • 1 year customer service experience (Level I)
  • 2 years customer service experience (Level II)
  • Proof of legal authority to work in the United States

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter