Disability Assistant

LifeWorks

Multiple Locations
Fully remote
Call center customer service experience
Processing claim documents
Communicating with claimants and clients
TELUS Health is empowering every person to live their healthiest life by leveraging leading edge technology and focusing on individual uniqueness

Job Summary

  • TELUS Health is empowering every person to live their healthiest life by leveraging leading edge technology and focusing on individual uniqueness.
  • The Disability Assistant role involves answering calls, processing documents, updating claim notes, and assisting case managers and nurse consultants.
  • TELUS Health fosters an inclusive culture that embraces diversity and offers accommodation for applicants with disabilities during the recruitment process.

Matching Summary

TELUS Health is empowering every person to live their healthiest life by leveraging leading edge technology and focusing on individual uniqueness.

Skills & Requirements

Must-have

  • call center customer service experience
  • processing claim documents
  • communicating with claimants and clients
  • working in a paperless environment
  • working full-time hours 8am-7pm EST

Nice-to-have

  • interpersonal and helping skills
  • assessment and problem-solving skills
  • ability to assist case managers and nurse consultants
  • customer-first and purpose-driven culture

Key Requirements

  • 2 years call center customer service experience
  • High School Diploma
  • able to work full-time hours 8:00am-7:00pm EST Mon-Fri
  • 2 years experience in Human Resources or Disability management preferred
  • Associate’s Degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter