It command Centre Officer

State Street UK

Quincy, MA, USA
Base: $70,000 - $118,750; bonus/equity: not specif...
It service management knowledge
Hands-on experience with itsm tools
Availability for weekend shifts
The IT Command Center Officer ensures production stability and service continuity across the enterprise by managing critical IT incidents

Job Summary

  • The IT Command Center Officer ensures production stability and service continuity across the enterprise by managing critical IT incidents.
  • Success in this position demands rapid decision-making and effective communication to minimize business impact during disruptions.
  • Employees are eligible to participate in State Street’s comprehensive benefits program, including retirement savings and insurance coverage.

Matching Summary

The IT Command Center Officer ensures production stability and service continuity across the enterprise by managing critical IT incidents.

Salary

Base: $70,000 - $118,750; Bonus/Equity: Not specified; Benefits: Comprehensive benefits program

Skills & Requirements

Must-have

  • IT Service Management knowledge
  • hands-on experience with ITSM tools
  • availability for weekend shifts

Nice-to-have

  • strong communication skills
  • proven analytical and problem-solving skills
  • ability to coordinate across teams

Key Requirements

  • Bachelor’s degree in Computer Science
  • proven experience managing major incidents
  • strong ITSM knowledge and experience

Work Rights

Not specified

Tailored Resume

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