As a Field Service Supervisor, you will guide and support a team of skilled field service engineers while ensuring exceptional service delivery to our customers
Job Summary
As a Field Service Supervisor, you will guide and support a team of skilled field service engineers while ensuring exceptional service delivery to our customers.
This role combines leadership with technical expertise, promoting operational excellence and customer satisfaction.
You'll contribute to meaningful impact by enabling our customers to make the world healthier, cleaner, and safer.
Matching Summary
As a Field Service Supervisor, you will guide and support a team of skilled field service engineers while ensuring exceptional service delivery to our customers.
Skills & Requirements
Must-have
Field service team leadership
Complex system troubleshooting and repair
Customer relationship management
Service KPIs and performance monitoring
Compliance with safety and quality standards
Ability to travel up to 50%
Nice-to-have
Advanced analytical and problem-solving skills
Proficiency with CRM and service management software
Strong communication skills
Coaching and team development abilities
Project management skills
Independent work in results-driven environment
Key Requirements
Bachelor’s Degree in Engineering or Sciences
5+ years technical field service experience
2+ years supervisory or leadership experience
Industry certifications preferred (EPA, HVAC/R, Electronics)