Own the resolution of post-sales technical customer issues, providing Level 1, 2, 3 Technical Support
Job Summary
Own the resolution of post-sales technical customer issues, providing Level 1, 2, 3 Technical Support.
Utilizes in-depth knowledge of a technical discipline and analytical thinking to execute policy/strategy, acting as a resource for colleagues.
GE Vernova offers a great work environment, professional development, challenging careers, competitive compensation, and comprehensive benefits including medical, dental, vision, retirement savings, and paid time off.
Matching Summary
Own the resolution of post-sales technical customer issues, providing Level 1, 2, 3 Technical Support.
Salary
Base: $78,800.00 - $131,200.00; Bonus/Equity: discretionary annual bonus; Benefits: medical, dental, vision, retirement savings plan, tuition assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, permissive time off
Skills & Requirements
Must-have
Generator/turbine controls support
GE Control Systems (Mark VIe/MarkVI)
Post-sales customer issue resolution
Level 1, 2, 3 Technical Support
Nice-to-have
Proactive challenge identification
Effective decision making skills
Agent of change
Strong organizational skills
Key Requirements
Bachelor's degree in engineering or technical area and 2 years in generator or turbine controls
High school diploma/GED with at least 6 years of experience in generator or turbine controls