Customer Service Representative - Moonee Ponds

CommBank

Moonee Ponds, Victoria, Australia
Responding to transactional banking needs
Processing deposits, withdrawals, bank cheques
Completing financial health checks
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Moonee Ponds Branch you’ll be: Responding to customers transactional banking needs, delivering a seamless customer experience.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Responding to transactional banking needs
  • Processing deposits, withdrawals, bank cheques
  • Completing financial health checks
  • Adhering to bank processes and procedures
  • Working in a busy retail environment

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Willingness to contribute to a collaborative culture

Key Requirements

  • Available to cover predetermined roster
  • Entry-level position

Work Rights

Not specified

Tailored Resume

Cover Letter