Customer Service Representative

Rogers Animal Hospital

Laredo, TX, United States
Operates multi-line telephone system
Accepts payments and maintains cash drawer
Maintains accurate client and pet records
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow

Job Summary

  • Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.

Skills & Requirements

Must-have

  • Operates multi-line telephone system
  • Accepts payments and maintains cash drawer
  • Maintains accurate client and pet records
  • Communicates and prioritizes appointments
  • Empathizes with clients compassionately

Nice-to-have

  • Professional and friendly phone etiquette
  • Calm and collected in emergency situations
  • Supportive and collaborative environment

Key Requirements

  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • Computer efficiency
  • Very detail-oriented
  • Must be able to work most Saturdays
  • Available to work weekends and holiday rotations

Work Rights

Not specified

Tailored Resume

Cover Letter