Patient Billing/services Representative Ii - Otolaryngology

Washington University in St. Louis

St. Louis, MO, US
Base: $17.34 - $25.40 / hourly; bonus/equity: not ...
On-site
Obtain insurance information
Counsel patients on financial assistance
Register new patients
The Patient Billing/Services Representative II position at Washington University in St. Louis involves obtaining insurance information, assisting patients with financial inquiries, and performing general administrative duties in an otolaryngology department. The role requires a high school diploma and three years of relevant customer service experience, along with Basic Life Support certification

Job Summary

  • Obtains insurance information from patients and counsels alternative ways for financial assistance.
  • Registers all new patients and assists with form completion.
  • Explains billing process to patients; answers incoming inquiries from patients and third-party payers.

Matching Summary

Match Score: 75

The Patient Billing/Services Representative II position at Washington University in St. Louis involves obtaining insurance information, assisting patients with financial inquiries, and performing general administrative duties in an otolaryngology department. The role requires a high school diploma and three years of relevant customer service experience, along with Basic Life Support certification.

Salary

Base: $17.34 - $25.40 / Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Obtain insurance information
  • Counsel patients on financial assistance
  • Register new patients
  • Explain billing process
  • Answer patient inquiries

Nice-to-have

  • Assist with basic account maintenance
  • Assist staff with scheduling duties
  • Professional etiquette
  • Team collaboration

Key Requirements

  • High school diploma or equivalent
  • 3 years related customer service experience
  • Basic Life Support certification

Work Rights

Not specified

Tailored Resume

Cover Letter