Pbx Agent, Full Time

Four Seasons

Denver, Colorado, United States
Base: $21.85 hourly; bonus/equity: not specified; ...
Answering phone and message inquiries
Customer service and complaint resolution
Compliance with company policies
Four Seasons is powered by our people who strive to create exceptional guest experiences through a commitment to luxury with genuine heart

Job Summary

  • Four Seasons is powered by our people who strive to create exceptional guest experiences through a commitment to luxury with genuine heart.
  • The role involves answering phone, email, and message inquiries efficiently and courteously while handling guest interactions with professionalism and hospitality.
  • Benefits include medical, dental, and vision insurance, paid time off, 401k with company matching, complimentary stays worldwide, discounted transit passes, free shift meals, and uniform dry cleaning.

Matching Summary

Four Seasons is powered by our people who strive to create exceptional guest experiences through a commitment to luxury with genuine heart.

Salary

Base: $21.85 hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision insurance, PTO, holiday pay, 401k matching, complimentary stays, discounted transit pass, free meals, dry cleaning

Skills & Requirements

Must-have

  • Answering phone and message inquiries
  • Customer service and complaint resolution
  • Compliance with company policies
  • Handling emergency and safety situations
  • Delivering wake-up calls and messages

Nice-to-have

  • Teamwork with co-workers and supervisors
  • Accommodating special guest requests
  • Multi-tasking across hotel departments
  • Providing information on hotel services

Key Requirements

  • Work harmoniously with team
  • Comply with Four Seasons work rules
  • Ability to handle guest inquiries professionally

Work Rights

Not specified

Tailored Resume

Cover Letter