Réceptionniste (h/f/x)

Sofitel Brisbane Central

Issy, France
Base: not specified; bonus/equity: 13th month sala...
On-site
Client check-in and check-out
Reservation and guarantee verification
Customer service and satisfaction
Assure a warm, efficient, and quality-standard compliant welcome to clients while managing administrative and IT procedures related to check-in and check-out

Job Summary

  • Assure a warm, efficient, and quality-standard compliant welcome to clients while managing administrative and IT procedures related to check-in and check-out.
  • Collaborate closely with hotel services, promote hotel offerings to clients, and ensure client requests are transmitted to relevant departments.
  • Benefit from monthly meal allowances, 13th month salary after 2 months, 75% transport reimbursement, mobility allowance, preferential parking rates, and advantageous family health insurance.

Matching Summary

Assure a warm, efficient, and quality-standard compliant welcome to clients while managing administrative and IT procedures related to check-in and check-out.

Salary

Base: Not specified; Bonus/Equity: 13th month salary after 2 months; Benefits: Monthly meal allowances, 75% transport reimbursement, 500€ mobility allowance, preferential parking, family health insurance

Skills & Requirements

Must-have

  • Client check-in and check-out
  • Reservation and guarantee verification
  • Customer service and satisfaction
  • Use of OPERA hotel management system
  • Multilingual communication skills
  • Cash handling and control
  • Application of safety and security procedures

Nice-to-have

  • Passion for client service
  • Teamwork and initiative
  • Attention to detail
  • Flexibility and versatility
  • Knowledge of tourist information
  • Good internal and external communication

Key Requirements

  • Fluency in English and a second language
  • Proficiency with OPERA and office software
  • Experience in customer service
  • Knowledge of safety and evacuation procedures

Work Rights

Not specified

Tailored Resume

Cover Letter