Valmet is seeking a Senior Product Support Engineer to ensure the reliability and performance of their automation solutions. This role requires strong technical skills in software support, troubleshooting, and collaboration within a diverse engineering team
Job Summary
Provide technical support for deployed automation software products, ensuring timely resolution of customer issues.
Diagnose, troubleshoot, and resolve software defects and performance problems across multiple platforms.
Collaborate with product development teams to implement fixes and improvements based on customer feedback.
Matching Summary
Match Score: 85
Valmet is seeking a Senior Product Support Engineer to ensure the reliability and performance of their automation solutions. This role requires strong technical skills in software support, troubleshooting, and collaboration within a diverse engineering team.
Skills & Requirements
Must-have
Technical support for automation software
Troubleshoot software defects
Linux and Windows environments
C/C++ programming
GIT source control
Microsoft .NET Framework
Nice-to-have
Customer-first mindset
Industrial automation systems and protocols
Hands-on ability and innovation
Key Requirements
5+ years of relevant experience
Bachelor's degree in computer or electrical engineering or equivalent