Claims Officer - Liability

QBE Insurance

Parramatta, Australia
Not specified; not specified; benefits include hyb...
Hybrid (at least one day a week in the office)
Interpret and apply insurance policy wordings
Assess policy coverage and escalate complex matters
Set reserves and authorise payments within delegated authority
QBE Insurance is seeking a motivated Claims Officer for its Public Liability Claims team in Parramatta/Sydney to manage fast-track property damage claims while providing high-quality customer service. The role requires strong analytical skills and a customer-focused mindset, with an emphasis on accuracy and compliance

Job Summary

  • This role involves managing fast-track property damage claims from lodgement to resolution with accuracy and care.
  • The company offers a hybrid working model allowing a mix of remote and office work in Parramatta or Sydney.
  • Employees receive holistic support including free wellbeing coaching, financial advice, and 18 weeks of gender-equal flexible leave.

Matching Summary

Match Score: 85

QBE Insurance is seeking a motivated Claims Officer for its Public Liability Claims team in Parramatta/Sydney to manage fast-track property damage claims while providing high-quality customer service. The role requires strong analytical skills and a customer-focused mindset, with an emphasis on accuracy and compliance.

Salary

Not specified; Not specified; Benefits include hybrid working, wellbeing coaching, and parental leave

Skills & Requirements

Must-have

  • Interpret and apply insurance policy wordings
  • Assess policy coverage and escalate complex matters
  • Set reserves and authorise payments within delegated authority
  • Build relationships with brokers, adjusters, and solicitors
  • Ensure compliance with statutory requirements and privacy standards

Nice-to-have

  • Experience managing property damage claims
  • Knowledge of Victorian Plumbers Insurance Scheme
  • Strong analytical and decision-making skills
  • Ability to review technical reports for conclusions
  • Customer-focused approach with empathy and accuracy

Key Requirements

  • Work rights verification required
  • Police check required
  • Credit check required

Work Rights

Must have valid work rights in Australia

Tailored Resume

Cover Letter