The Customer Engagement Representative plays a key role in driving customer interaction and satisfaction by proactively reaching out to customers, gathering feedback, and supporting their relocation journey
Job Summary
The Customer Engagement Representative plays a key role in driving customer interaction and satisfaction by proactively reaching out to customers, gathering feedback, and supporting their relocation journey.
This role requires a high level of initiative, strategic communication, and the ability to influence customer behavior through meaningful engagement.
The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Matching Summary
The Customer Engagement Representative plays a key role in driving customer interaction and satisfaction by proactively reaching out to customers, gathering feedback, and supporting their relocation journey.
Skills & Requirements
Must-have
Initiate outbound contact with customers
Gather actionable insights
Build rapport and foster trust
Manage high volume of tasks
Prioritize tasks to meet deadlines
Collaborate with customer service team
Strong time management and organizational skills
Nice-to-have
Innovative, growing and financially stable company
Inclusive and diverse culture
Caring, family environment
Key Requirements
High School Diploma or GED
Three to five years related experience
Bachelor’s degree or Associate's degree in accounting preferred