Service Representative (english-speaking) - Volkswagen
Concentrix
Braga, Portugal
Competitive salary; performance bonus; not specifi...
On-site
English language proficiency
Customer relationship building
Handling customer inquiries
Concentrix is seeking a Customer Service Representative for Volkswagen in Braga, Portugal, focusing on delivering exceptional customer experiences and operational excellence. The role requires a strong command of English and experience in technical roles or automotive customer service, with opportunities for career growth and personal development
Job Summary
As a Customer Service Representative for Volkswagen, you will ensure performance goals are met and fulfill client expectations related to operational excellence.
You will respond to customer requests via multiple channels, build strong customer relationships, and promote customer retention and loyalty.
Concentrix offers full-time indefinite contracts, competitive salary, performance bonus, full paid training, and career development programs.
Matching Summary
Match Score: 85
Concentrix is seeking a Customer Service Representative for Volkswagen in Braga, Portugal, focusing on delivering exceptional customer experiences and operational excellence. The role requires a strong command of English and experience in technical roles or automotive customer service, with opportunities for career growth and personal development.
Salary
Competitive salary; Performance bonus; Not specified
Skills & Requirements
Must-have
English language proficiency
Customer relationship building
Handling customer inquiries
Digital technology skills
Nice-to-have
Automotive passion
Proactive issue identification
Empathetic customer interactions
Key Requirements
1 year of experience in technical roles or automotive customer service