Director, Rep Experience & Governance

Thomson Reuters

New York City, New York, USA
Base: $158,100 usd - $293,500 usd or $137,200 usd ...
Hybrid
Sales compensation experience
Service operations leadership
Field-facing support organizations
This role is critical in ensuring a consistent, transparent, and trusted sales compensation experience for the field, while driving operational discipline, governance, and structural improvement at scale

Job Summary

  • This role is critical in ensuring a consistent, transparent, and trusted sales compensation experience for the field, while driving operational discipline, governance, and structural improvement at scale.
  • You will have the opportunity to influence how compensation support is delivered, how issues are prevented upstream, and how governance and communications are executed across the organization.
  • This is an opportunity to play a foundational leadership role in stabilizing and modernizing the sales compensation experience.

Matching Summary

This role is critical in ensuring a consistent, transparent, and trusted sales compensation experience for the field, while driving operational discipline, governance, and structural improvement at scale.

Salary

Base: $158,100 USD - $293,500 USD or $137,200 USD - $254,800 USD; Bonus/Equity: May be eligible for Annual Bonus; Benefits: Comprehensive benefit plans

Skills & Requirements

Must-have

  • Sales compensation experience
  • Service operations leadership
  • Field-facing support organizations
  • Incentive governance and policy
  • Case management systems

Nice-to-have

  • Continuous improvement initiatives
  • Executive presence
  • Ambiguous environments
  • AI-enabled case deflection

Key Requirements

  • 10+ years of experience
  • 5+ years leading service operations
  • College degree required
  • Graduate degree or certification preferred
  • Experience with Salesforce case management or Varicent

Work Rights

Not specified

Tailored Resume

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