Analyst - Fraud/loss Prevention - Part Time - Evening Shift
Livenation
Charleston, WV, United States
Manual review of customer transactions
Fraud detection and loss prevention
Customer interaction via telephone
The Manual Review Fraud Agent performs duties involved in fraud detection and loss prevention including review of customer transactions and fraud claims to protect the business
Job Summary
The Manual Review Fraud Agent performs duties involved in fraud detection and loss prevention including review of customer transactions and fraud claims to protect the business.
Ticketmaster provides benefits across six key pillars including health, wealth, career development, family support, and volunteer opportunities.
Ticketmaster is committed to equal employment opportunity and building a culture where all people can be their authentic selves and thrive.
Matching Summary
The Manual Review Fraud Agent performs duties involved in fraud detection and loss prevention including review of customer transactions and fraud claims to protect the business.
Skills & Requirements
Must-have
Manual review of customer transactions
Fraud detection and loss prevention
Customer interaction via telephone
Order screening and fraud identification
Use of internal and 3rd party tools
Ability to work independently
Open availability including weekends and holidays
Nice-to-have
Experience in ecommerce or online payments
Strong analytical and organizational skills
Proactive and inquisitive mindset
Ability to work in fast-paced environment
Strong written and verbal communication
Professional telephone manner
Teamwork and integrity values
Key Requirements
At least two years full-time work experience
Minimum one year customer service or call center experience
High school diploma or equivalent
Open availability for 5-day workweek including weekends and holidays