Technical Account Manager, Newspack

Automattic

Remote
$73,000-$130,000 usd py
**
Wordpress core functionality
Client services background
Complex project management
** Automattic is looking for a Technical Account Manager for its Newspack team, a fully remote role that combines project management and ongoing support for publishers. The ideal candidate should possess a solid understanding of WordPress, strong relationship management skills, and the ability to manage complex projects effectively while navigating a collaborative team environment. **

Job Summary

  • Manage publisher migrations from alignment through launch, owning timelines and coordinating a variety of stakeholders across technical and business requirements.
  • Develop close relationships with news publishers by understanding their business goals, operational needs, and technical challenges.
  • Maintain a deep and current knowledge of the Newspack platform, WordPress functionality, and the news publishing landscape.

Matching Summary

Match Score: 75

** Automattic is looking for a Technical Account Manager for its Newspack team, a fully remote role that combines project management and ongoing support for publishers. The ideal candidate should possess a solid understanding of WordPress, strong relationship management skills, and the ability to manage complex projects effectively while navigating a collaborative team environment. **

Salary

$73,000-$130,000 USD

Skills & Requirements

Must-have

  • WordPress core functionality
  • Client services background
  • Complex project management
  • Technical troubleshooting
  • Clear communication skills

Nice-to-have

  • Strategic thinking
  • Collaborative problem solving
  • Relationship management
  • Continuous learning
  • Process improvement

Key Requirements

  • Solid working knowledge of WordPress
  • Background in client services, account management, or technical support
  • Demonstrated ability to manage complex projects
  • Comfort with technical troubleshooting
  • Clear, professional written and verbal communication skills

Work Rights

Candidates based in North America

Tailored Resume

Cover Letter