Auxiliar De Atenção Ao Cliente - São Bernardo Do Campo/sp

Otis

São Bernardo do Campo, Brazil
Customer support
Internal and external customer service
First contact resolution
The Auxiliar de Atenção ao Cliente will act directly in serving internal and external clients, ensuring agile, clear, and effective support, with a focus on first contact resolution

Job Summary

  • The Auxiliar de Atenção ao Cliente will act directly in serving internal and external clients, ensuring agile, clear, and effective support, with a focus on first contact resolution.
  • You will be responsible for relationships and support to users of the Otis website, using communication channels such as chat, email, phone (active and receptive), and professional WhatsApp.
  • Benefits include Vale Transporte, Vale refeição and/or vale alimentação, Seguro de Vida, Auxílio funeral, Auxílio creche / Auxílio criança com deficiência, Assistência Odontológica, Assistência Médica, Descontos em academias e práticas esportivas, and Plano de carreira.

Matching Summary

The Auxiliar de Atenção ao Cliente will act directly in serving internal and external clients, ensuring agile, clear, and effective support, with a focus on first contact resolution.

Skills & Requirements

Must-have

  • Customer support
  • Internal and external customer service
  • First contact resolution
  • Utilize multiple communication channels
  • Maintain clear communication

Nice-to-have

  • Inclusion
  • Imagination
  • Collaboration
  • Empowerment
  • Empathy
  • Rhythm

Key Requirements

  • Ensino médio completo
  • Experience in customer service
  • Knowledge in Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter