Front Desk Agent (pm)

Sofitel Sydney Wentworth

Los Angeles, CA, United States
Base: $31.50 ph; bonus/equity: not specified; bene...
On-site
Front desk operations
Guest check-in/check-out
Guest confidentiality and security
Welcome guests with personalized and attentive care, setting the tone for exceptional service and creating a unique Magnifique experience

Job Summary

  • Welcome guests with personalized and attentive care, setting the tone for exceptional service and creating a unique Magnifique experience.
  • Perform front desk duties, assist with telephone operations and room service order taking, while prioritizing guest needs and problem resolution.
  • Enjoy benefits through the ALL Heartists® program, including preferential rates in hotels and exclusive discounts with a wide range of partners.

Matching Summary

Welcome guests with personalized and attentive care, setting the tone for exceptional service and creating a unique Magnifique experience.

Salary

Base: $31.50 per hour; Bonus/Equity: Not specified; Benefits: 401(k), 401(k) matching, AD&D insurance, Employee assistance program, Employee discount, Flexible spending account, Health insurance (Medical/Dental/Vision), Paid Holidays, Life insurance, Paid time off

Skills & Requirements

Must-have

  • Front Desk Operations
  • Guest Check-in/Check-out
  • Guest Confidentiality and Security
  • Opera
  • HOTSOS
  • Micros
  • Outlook

Nice-to-have

  • Knowledge of Luxury Environment
  • Foreign Language Proficiency
  • French or Spanish Language
  • Engaging with Guests
  • Promoting Loyalty Programs

Key Requirements

  • Ability to type at least 60 wpm
  • Able to stand at least 8 hours a day
  • Fluent English Language
  • Legally eligible to work in the United States

Work Rights

Must be legally eligible to work in the United States

Tailored Resume

Cover Letter