Medical Tele-interviewer

Banklife

Canada
Base: $38,175.00 cad - $63,625.00 cad; bonus/equit...
Fully remote
Conducts in-depth interviews
Eliciting personal and medical information
Exceptional attention to detail
Banklife is seeking a Medical Tele-Interviewer for a fully remote position, responsible for conducting in-depth interviews to support the underwriting process for insurance clients. The role requires medical knowledge, excellent communication skills, and a strong focus on customer service

Job Summary

  • Conducts in-depth interviews encompassing lifestyle and medical questions, to facilitate the underwriting process for clients who have applied for individual insurance.
  • Manages workload efficiently with the use of excellent organization and time management skills.
  • Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

Matching Summary

Match Score: 85

Banklife is seeking a Medical Tele-Interviewer for a fully remote position, responsible for conducting in-depth interviews to support the underwriting process for insurance clients. The role requires medical knowledge, excellent communication skills, and a strong focus on customer service.

Salary

Base: $38,175.00 CAD - $63,625.00 CAD; Bonus/Equity: Incentive programs and incentive compensation tied to business and individual performance; Benefits: Customizable benefits including health, dental, mental health, vision, disability, life insurance, retirement savings plans, and paid time off

Skills & Requirements

Must-have

  • Conducts in-depth interviews
  • Eliciting personal and medical information
  • Exceptional attention to detail
  • Excellent organization and time management
  • Respects confidentiality of sensitive information
  • Professional and knowledgeable customer service

Nice-to-have

  • Collaborates within a team
  • Industry-recognized learning opportunities
  • Flexible work environment
  • Empowerment for learning and growth

Key Requirements

  • Medical knowledge, terminology, or experience required
  • Experience with high accuracy under time constraints
  • Excellent spelling and grammar
  • Excellent verbal and written communication skills
  • Experience providing outstanding customer service
  • Highly motivated and able to work independently
  • Bilingualism (English and French) is a strong asset

Work Rights

Not specified

Tailored Resume

Cover Letter