Regional Account Director

Aristocrat Interactive

Boston, MA, United States
Base: $163,963 - $304,502 py; bonus/equity: not sp...
Strategic direction and execution
Outstanding customer success
Long-term growth of ilottery program
Lead, mentor, and develop a high-performing team of Senior Account Managers across North America, establishing clear goals and fostering a culture of accountability

Job Summary

  • Lead, mentor, and develop a high-performing team of Senior Account Managers across North America, establishing clear goals and fostering a culture of accountability.
  • Serve as the executive sponsor for key iLottery accounts, driving strategic alignment and overseeing the development and execution of joint success plans with customers.
  • Analyze market trends and customer feedback to inform strategic decisions, finding opportunities for expansion, upsell, and innovation within existing accounts.

Matching Summary

Lead, mentor, and develop a high-performing team of Senior Account Managers across North America, establishing clear goals and fostering a culture of accountability.

Salary

Base: $163,963 - $304,502 per year; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • strategic direction and execution
  • outstanding customer success
  • long-term growth of iLottery program
  • client relationship management
  • contract oversight
  • cross-functional collaboration
  • regulated environment

Nice-to-have

  • passion for customer success
  • executive presence
  • familiarity with digital gaming platforms

Key Requirements

  • 15+ years of experience in account management
  • 5+ years of experience in iLottery or gaming industry
  • direct oversight of Lottery partnerships
  • leading large teams
  • handling complex customer relationships
  • strong critical thinking, negotiation, communication skills
  • deep understanding of contract management, SLAs, regulatory environments
  • experience with government or public sector clients
  • ability to travel as needed

Work Rights

Authorized to work in the US

Tailored Resume

Cover Letter