Business System Support Analyst

M&G

Kildean, Stirling
Flexible working arrangements available
Experience with sonata system
Incident management skills
Basic salesforce error handling
M&G is seeking a Business System Support Analyst based in Kildean, Stirling, to support its Sonata system and ensure operational efficiency. The role involves managing daily tasks, incident management, testing support, and collaboration with various teams to enhance service quality

Job Summary

  • The role is pivotal in supporting operations in delivering for our customers efficiently and effectively.
  • You will manage daily operational tasks and resolve incidents to ensure smooth execution of BAU activities.
  • M&G offers a diverse workforce and an inclusive culture, providing flexible working arrangements and comprehensive benefits.

Matching Summary

Match Score: 85

M&G is seeking a Business System Support Analyst based in Kildean, Stirling, to support its Sonata system and ensure operational efficiency. The role involves managing daily tasks, incident management, testing support, and collaboration with various teams to enhance service quality.

Skills & Requirements

Must-have

  • Experience with Sonata system
  • Incident management skills
  • Basic Salesforce error handling

Nice-to-have

  • Strong attention to detail
  • Positive attitude and team spirit
  • Clear communication skills

Key Requirements

  • Significant experience with Retirement Account systems
  • Experience in system problem analysis
  • Ability to communicate effectively with stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter