Tech'l Product Enablement- Service Operationalization - Lead

Globe

W City Center, ,
Service operationalization management
Technical support enablement
Service architecture design
Service Operationalization Lead is responsible in managing the service capability delivery - implementation and roll out of new or enhanced core telco services and associated operational support processes

Job Summary

  • Service Operationalization Lead is responsible in managing the service capability delivery - implementation and roll out of new or enhanced core telco services and associated operational support processes.
  • He/she also fulfills requests for service architecture design through collaboration with different domain SMEs in NTG, ISG, ISDP, Legal, Billing and with vendor partners.
  • At Globe, our goal is to create a wonderful world for our people, business, and nation by uniting people of passion who believe they can make a difference.

Matching Summary

Service Operationalization Lead is responsible in managing the service capability delivery - implementation and roll out of new or enhanced core telco services and associated operational support processes.

Skills & Requirements

Must-have

  • service operationalization management
  • technical support enablement
  • service architecture design
  • process mapping and documentation
  • cross-domain collaboration
  • project reporting and dashboards

Nice-to-have

  • bridging technical domains
  • guidance on service flow compliance
  • pilot deployment management
  • B2B service support

Work Rights

Not specified

Tailored Resume

Cover Letter