Digital Customer Journey Expert

ING

Unknown, NL
Good salary; thirteenth month included; bis 3.5%; ...
Hybrid
3-5 years digital marketing experience
Online campaign management skills
A/b testing setup and analysis
ING is seeking a Digital Customer Journey Expert to enhance digital sales and customer engagement within their Digital Channels Tribe. The ideal candidate will leverage data to identify opportunities in the customer journey and execute digital marketing campaigns. This position offers a dynamic work environment, a focus on personal growth, and a competitive benefits package

Job Summary

  • You will be responsible for spotting opportunities in the customer journey based on data and turning them into concrete actions.
  • The role involves running digital marketing campaigns with a commercial and customer-centric mindset within a dynamic international environment.
  • Employees enjoy a 36-hour working week, a thirteenth-month salary, and an Individual Savings Contribution of 3.5% of gross monthly salary.

Matching Summary

Match Score: 85

ING is seeking a Digital Customer Journey Expert to enhance digital sales and customer engagement within their Digital Channels Tribe. The ideal candidate will leverage data to identify opportunities in the customer journey and execute digital marketing campaigns. This position offers a dynamic work environment, a focus on personal growth, and a competitive benefits package.

Salary

Good salary; Thirteenth month included; BIS 3.5%; 8% holiday pay

Skills & Requirements

Must-have

  • 3-5 years digital marketing experience
  • Online campaign management skills
  • A/B testing setup and analysis
  • Customer journey optimization expertise
  • Data-driven decision making ability

Nice-to-have

  • Entrepreneurial commercial mindset
  • Independent work style
  • Agile methodology experience
  • Curious and open mindset
  • Dutch and English language fluency

Key Requirements

  • HBO or WO education completed
  • Excellent command of Dutch and English
  • 3 to 5 years of relevant work experience

Work Rights

Not specified

Tailored Resume

Cover Letter