Not specified; not specified; competitive pyy with...
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Bachelor's degree in finance or economics
Fluent in japanese and english languages
3-5 years work experience in client-facing roles
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SoCalGIS is seeking a Customer Success Manager for their Visible Alpha platform, responsible for enhancing user engagement and satisfaction through proactive initiatives and collaboration with various teams. The ideal candidate should possess strong relationship-building skills, experience in client-facing roles, and familiarity with financial services and analytics platforms.
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Job Summary
The role focuses on driving user engagement and product adoption for Visible Alpha and Capital IQ Pro platforms.
Candidates must be fluent in both Japanese and English to effectively serve the target client base.
S&P Global offers comprehensive benefits including health coverage, flexible downtime, and retirement planning.
Matching Summary
Match Score: 75
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SoCalGIS is seeking a Customer Success Manager for their Visible Alpha platform, responsible for enhancing user engagement and satisfaction through proactive initiatives and collaboration with various teams. The ideal candidate should possess strong relationship-building skills, experience in client-facing roles, and familiarity with financial services and analytics platforms.
**
Salary
Not specified; Not specified; Competitive pay with company-matched student loan contribution
Skills & Requirements
Must-have
Bachelor's degree in Finance or Economics
Fluent in Japanese and English languages
3-5 years work experience in client-facing roles
Strong MS Office skills including Excel and PowerPoint
Experience with CRM systems like Salesforce
Nice-to-have
Familiarity with Visible Alpha or Capital IQ platforms
Knowledge of data analytics tools like Power BI
Positive proactive attitude and team collaboration skills
Experience in financial services industry sales support