5+ years in solutions consulting or technical presales
Enterprise saas evaluation experience
Cloud platforms and api integration knowledge
This role drives how large organizations adopt AI-powered experience orchestration to improve customer and employee outcomes at scale
Job Summary
This role drives how large organizations adopt AI-powered experience orchestration to improve customer and employee outcomes at scale.
The position involves leading discovery engagements to align Genesys capabilities with measurable business objectives like improved satisfaction and efficiency.
Employees enjoy flexible work schedules, open time off, 401(k) matching, and opportunities for career growth within a collaborative global team.
Matching Summary
This role drives how large organizations adopt AI-powered experience orchestration to improve customer and employee outcomes at scale.
Salary
Base: $123,100.00 - $216,500.00; Bonus/Equity: Eligible for commission or performance-based bonus; Benefits: Medical, Dental, Vision, Telehealth, 401(k) matching
Skills & Requirements
Must-have
5+ years in Solutions Consulting or Technical Presales
Enterprise SaaS evaluation experience
Cloud platforms and API integration knowledge
Ability to communicate complex technical concepts
Nice-to-have
Experience with CX or contact center platforms
Familiarity with AI and automation use cases
Exposure to AWS, Salesforce, or ServiceNow ecosystems
Key Requirements
5+ years of solutions consulting or presales experience