Client Services Representative I (bilingual-spanish)
L.A. Darling Company LLC
Not specified; not specified; not specified
Not specified
Bilingual spanish language proficiency
Loan application data entry
Contract verification and fraud detection
L.A. Darling Company LLC is seeking a bilingual (Spanish) Client Services Representative to provide exceptional customer service in processing loan applications and verifying contracts. The role involves assisting both consumers and merchants, ensuring efficient communication and resolution of issues
Job Summary
The primary responsibility is to provide a high level of customer service to merchants and consumers regarding loan transactions.
Representatives must accurately enter loan application information and communicate approval or decline decisions with confidence.
The role involves verifying contracts, identifying potential fraud, and escalating issues to supervisors when necessary.
Matching Summary
Match Score: 85
L.A. Darling Company LLC is seeking a bilingual (Spanish) Client Services Representative to provide exceptional customer service in processing loan applications and verifying contracts. The role involves assisting both consumers and merchants, ensuring efficient communication and resolution of issues.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Bilingual Spanish language proficiency
Loan application data entry
Contract verification and fraud detection
Inbound and outbound call handling
Underwriting decision communication
Nice-to-have
Excellent internal communication skills
Ability to use feedback for improvement
Empowered culture participation
Diverse learning opportunities
Key Requirements
Bilingual in Spanish
High school diploma or equivalent (implied by level 1 role)