Security Alarm Dispatcher: 3:30pm - 12:00am

Interface Systems

Base: $22.00 ph; bonus: up to $1,000pmnth performa...
Fully remote
Two-way audio communication skills
Alarm verification and video monitoring
Rapid decision-making in critical events
Interface Systems is seeking a Level 3 iSOC Coordinator for a fully remote position, responsible for managing real-time security interactions and incidents from 3:30 PM to 12:00 AM. The role requires strong communication and decision-making skills to handle security events, with an emphasis on customer service and teamwork

Job Summary

  • This role involves managing real-time interactions and interventions during critical security events using advanced two-way audio systems.
  • Employees receive full benefits on day one, including three weeks of paid vacation and ten days of paid sick time.
  • The position offers uncapped employee referral bonuses and potential monthly performance bonuses up to $1,000 based on specific metrics.

Matching Summary

Match Score: 85

Interface Systems is seeking a Level 3 iSOC Coordinator for a fully remote position, responsible for managing real-time security interactions and incidents from 3:30 PM to 12:00 AM. The role requires strong communication and decision-making skills to handle security events, with an emphasis on customer service and teamwork.

Salary

Base: $22.00 per hour; Bonus: Up to $1,000/month performance bonus + up to $250/month attendance bonus; Benefits: Full benefits day 1, 3 weeks vacation, 10 days sick time

Skills & Requirements

Must-have

  • Two-way audio communication skills
  • Alarm verification and video monitoring
  • Rapid decision-making in critical events
  • De-escalation of security violations
  • 3:30pm to 12:00am shift availability

Nice-to-have

  • Customer focused energetic work culture
  • Strong active listening skills
  • Calm demeanor under high pressure
  • Team collaboration experience

Key Requirements

  • High school diploma or GED equivalent
  • Two years of customer service or dispatch experience preferred
  • Pass pre-employment drug screening and background check

Work Rights

Not specified

Tailored Resume

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