Workplace Experience Specialist, Information Technology

BDO

Canberra, Australia
Hybrid
In-person it support
Microsoft 365 and teams
Device builds and swaps
The Workplace Experience Specialist is the face of IT within BDO offices, delivering high‑quality, in‑person technology support that enables our people to work productively and confidently every day

Job Summary

  • The Workplace Experience Specialist is the face of IT within BDO offices, delivering high‑quality, in‑person technology support that enables our people to work productively and confidently every day.
  • This role supports devices, meeting rooms, AV and Microsoft Teams Rooms, onboarding and offboarding, walk‑up support, and VIP stakeholders, ensuring a seamless Day 1 experience and reliable workplace technology.
  • BDO offers a growing and market leading professional services environment with opportunities for professional development, health and wellbeing benefits, and a strong focus on learning and growth.

Matching Summary

The Workplace Experience Specialist is the face of IT within BDO offices, delivering high‑quality, in‑person technology support that enables our people to work productively and confidently every day.

Skills & Requirements

Must-have

  • in-person IT support
  • Microsoft 365 and Teams
  • device builds and swaps
  • meeting room AV support
  • customer-first approach
  • onsite environment

Nice-to-have

  • ITIL practices
  • inclusive and accessible recruitment
  • health and wellbeing benefits
  • professional development support

Key Requirements

  • Qualification in IT or related discipline
  • Experience delivering in-person IT support
  • Strong knowledge of Windows devices
  • Familiarity with ITSM tools
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

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