The role involves collaborating with internal and external organizations to provide operational technical support for business and application teams
Job Summary
The role involves collaborating with internal and external organizations to provide operational technical support for business and application teams.
Candidates must drive the optimization, reliability, and efficiency of the Zabbix monitoring platform across all assets and solutions.
Success is measured by delivering business value, ensuring on-time sprint delivery, and achieving customer satisfaction through innovative cost-effective solutions.
Matching Summary
The role involves collaborating with internal and external organizations to provide operational technical support for business and application teams.
Skills & Requirements
Must-have
Zabbix administration and integrations
ITIL based support processes
Windows and Linux operating system management
LAN/WAN technologies and network concepts
Multi-tier application architectures
ServiceNow ITSM tools
Nice-to-have
Cloud platforms AWS and Azure experience
Python programming and Ansible automation
Agile ways of working
PagerDuty and OpsGenie alerting tools
DevOps mentality adoption
Key Requirements
Bachelor's degree in Computer Science or equivalent
3+ years of IT experience
1+ years in critical infrastructure monitoring leadership