Patient Access Representative - Urgent Care Occupational Medicine

FMOLHS

Baton Rouge, LA, United States
Full-time, monday to friday, 7 am to 5 pm
Accurate patient registration
Insurance coverage verification
Patient payment collection
The Patient Access Representative position at FMOLHS in Baton Rouge, LA, requires individuals to register patients accurately and manage their financial responsibilities while providing exceptional customer service in an urgent care setting. Candidates should possess customer service experience and strong communication skills, with a preference for those familiar with medical office operations

Job Summary

  • Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class.
  • Ensures patients are courteously and appropriately advised of collection and billing procedures and anticipated charges to assist patients in understanding their liability and responsibility regarding their payment.
  • Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class.

Matching Summary

Match Score: 85

The Patient Access Representative position at FMOLHS in Baton Rouge, LA, requires individuals to register patients accurately and manage their financial responsibilities while providing exceptional customer service in an urgent care setting. Candidates should possess customer service experience and strong communication skills, with a preference for those familiar with medical office operations.

Skills & Requirements

Must-have

  • accurate patient registration
  • insurance coverage verification
  • patient payment collection
  • excellent customer service skills
  • proficient in Epic EMR
  • professional demeanor

Nice-to-have

  • ability to multi-task
  • critical thinking skills
  • initiative to ensure patient experience
  • support clinic initiatives
  • training and orientation skills

Key Requirements

  • 6 months customer service/front desk experience
  • High School Diploma or Equivalent
  • Bachelor's degree may substitute for experience
  • Demonstrated computer literacy
  • Ability to learn and demonstrate proficiency in Epic

Work Rights

Not specified

Tailored Resume

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