Operations Center Supervisor

Aqua America Inc

Pa North Shore, US
Monitoring performance and workload
Interpreting and implementing policies
Ensuring compliance with regulations
Responsible for directing the Administrative Assistant group, monitoring performance and work load, interpreting and implementing policies and procedures and ensuring compliance with Company polices and PUC and Federal rules/regulations

Job Summary

  • Responsible for directing the Administrative Assistant group, monitoring performance and work load, interpreting and implementing policies and procedures and ensuring compliance with Company polices and PUC and Federal rules/regulations.
  • Oversee and coordinate all field administrative assistant functions within Operations, supervise employee productivity, and track data, create and distribute reports as requires and requested.
  • Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Matching Summary

Responsible for directing the Administrative Assistant group, monitoring performance and work load, interpreting and implementing policies and procedures and ensuring compliance with Company polices and PUC and Federal rules/regulations.

Skills & Requirements

Must-have

  • monitoring performance and workload
  • interpreting and implementing policies
  • ensuring compliance with regulations
  • supervise employee productivity
  • tracking data and creating reports
  • SAP system knowledge

Nice-to-have

  • sustainable growth commitment
  • superior customer experience focus
  • community advocacy
  • stewardship of natural lands
  • effective motivating leader

Key Requirements

  • Minimum 5 years gas distribution/operations experience
  • Minimum 2 years leadership/supervisory experience
  • Demonstrated conflict handling ability
  • Demonstrated process development experience
  • Bachelor's degree preferred
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

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