Base: not specified; bonus/equity: cash-based ince...
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10 years of it service management experience
Strong working knowledge of itil practices
Experience with incident and change management
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Integer is seeking a Senior Manager for IT Service Management to lead and govern the ITSM practice aligned with ITIL best practices. The role requires over ten years of experience in IT Service Management and strong knowledge of SOX ITGCs, with an emphasis on data-driven decision-making and continuous improvement.
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Job Summary
The Senior Manager will own the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
This role is accountable for SOX IT General Controls audit readiness, defining evidence standards, and ensuring ongoing compliance across the organization.
The company offers a comprehensive benefits package including medical, dental, vision, life insurance, and immediate 401(k) matching contributions.
Matching Summary
Match Score: 75
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Integer is seeking a Senior Manager for IT Service Management to lead and govern the ITSM practice aligned with ITIL best practices. The role requires over ten years of experience in IT Service Management and strong knowledge of SOX ITGCs, with an emphasis on data-driven decision-making and continuous improvement.
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Salary
Base: Not specified; Bonus/Equity: Cash-based incentive program; Benefits: Comprehensive medical, dental, vision, 401(k) match
Skills & Requirements
Must-have
10 years of IT Service Management experience
Strong working knowledge of ITIL practices
Experience with Incident and Change Management
SOX ITGC audit readiness leadership
CMDB governance and data integrity management
Nice-to-have
ITIL Intermediate or Managing Professional certification
Experience leading large-scale IT modernization
Strong executive communication skills
Ability to balance control with agility
Partnering with Internal Audit and Security teams
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of ITSM or IT Operations experience