Technical Support Engineer - Wireless Products

HITACHI ENERGY SERVICES SP. Z O.O.

Krakow, Lesser Poland, Poland
Not specified; not specified; competitive benefits...
**
Bsc or msc in telecommunications or related field
3+ years customer support and testing experience
Strong knowledge of wi-fi standards and ip protocols
** Hitachi Energy Services is seeking a Technical Support Engineer specializing in Wireless Products to provide expert support for system integrators and utility customers. The role involves resolving complex issues related to wireless systems, engaging in pre- and post-sale activities, and contributing to large-scale projects. This position is fully remote and offers various benefits focused on employee wellbeing. **

Job Summary

  • This role acts as a subject matter expert supporting system integrators and utility customers across the full solution lifecycle.
  • You will debug, analyze, and resolve complex issues to ensure optimal performance of Hitachi Energy Wireless Solutions.
  • The company offers a holistic range of competitive benefits to support financial, physical, and mental wellbeing.

Matching Summary

Match Score: 75

** Hitachi Energy Services is seeking a Technical Support Engineer specializing in Wireless Products to provide expert support for system integrators and utility customers. The role involves resolving complex issues related to wireless systems, engaging in pre- and post-sale activities, and contributing to large-scale projects. This position is fully remote and offers various benefits focused on employee wellbeing. **

Salary

Not specified; Not specified; Competitive benefits package mentioned

Skills & Requirements

Must-have

  • BSc or MSc in Telecommunications or related field
  • 3+ years customer support and testing experience
  • Strong knowledge of Wi-Fi standards and IP protocols
  • Advanced Linux skills and database familiarity

Nice-to-have

  • Experience with 4G/5G and 3GPP specifications
  • Familiarity with debugging tools like Wireshark
  • Customer-focused mindset and communication skills

Key Requirements

  • Bachelor's or Master's degree in technical field
  • Minimum 3 years of relevant industry experience
  • Proficiency in IPv4/IPv6/TCP/UDP protocols

Work Rights

Not specified

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